Privacy and Policy

Privacy Policy for Billing Benefit

Effective Date: 11/20/2024
At Billing Benefit, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect personal and business information that is necessary for providing our medical billing, coding, credentialing, and related services. The types of information we collect include: Personal Information: Name, contact information (phone number, email address), and other personal details required to provide our services. Business Information: Business name, address, industry, and tax identification numbers (EIN). Health-Related Information: In connection with medical billing and credentialing, we may collect health-related information, such as medical records and patient details, as necessary for processing claims. Financial Information: Payment details, including credit card information or banking data, for billing purposes. Communication Data: Any communications you send to us via email, phone, or other messaging systems.

How We Use Your Information

We use the information we collect for the following purposes: To provide our medical billing, coding, credentialing, and related services. To manage and process billing, payments, and claims. To maintain and improve the quality of our services and respond to customer inquiries. To comply with legal obligations, including HIPAA and other healthcare regulations. To communicate with you regarding updates to services, billing information, or support requests. To ensure the security and integrity of our systems.

How We Protect Your Information

We use a variety of security measures to protect your personal and business information from unauthorized access, disclosure, alteration, or destruction. These measures include: Encryption: We use encryption technologies to protect sensitive information during transmission. Access Control: We limit access to your personal information to authorized employees who need it to provide our services. Secure Servers: We store personal and business information on secure servers with strict access controls. Compliance with HIPAA: As a medical billing and credentialing company, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy regulations to ensure the confidentiality and security of healthcare data.

Sharing Your Information

We do not sell, rent, or share your personal or business information with third parties for their marketing purposes. We may share your information in the following circumstances: Service Providers: We may share information with third-party service providers who assist us in performing services, such as payment processors, data storage providers, and technical support. Healthcare Providers and Payers: As part of the medical billing process, we may share necessary information with healthcare providers, insurance companies, and government health programs as required. Legal Compliance: We may disclose your information if required by law or in response to a subpoena, court order, or other legal process. Business Transfers: In the event of a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Rights and Choices

You have the following rights regarding your personal information: Access: You can request access to the personal information we hold about you. Correction: You can request that we correct any inaccuracies in the information we have collected. Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations. Opt-Out: You may opt out of receiving marketing communications from us by following the instructions in our emails or contacting us directly. HIPAA Rights: As a healthcare provider, we comply with HIPAA regulations. You have the right to request a copy of your medical records and request corrections, as applicable under HIPAA.

Cookies and Tracking Technologies

We use cookies and other tracking technologies on our website to improve user experience and collect usage data. Cookies help us understand how users interact with our website, so we can make improvements. You can disable cookies through your browser settings, though this may affect the functionality of some features on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our website or by other appropriate means. The updated policy will be posted on this page with an updated

Contact Us

If you have any questions about this Privacy Policy or how we handle
your personal information, please contact us:

Billing Benefit
12808 W. Airport Blvd, Suite 265 G
Sugar Land, TX 77478
Phone: (832) 501-2575
Email: info@billingbenefit.com

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